Returns & Refunds Policy

Last updated: 15 November 2026

At DECOR2ADMIRE, we want you to be satisfied with your purchase. This policy applies to orders placed directly on https://decor2admire.com.

For purchases made through Amazon or another marketplace, please raise your request through that platform.

1. Return Request Period

You may request a return within 10 calendar days of receiving your order.

To request a return, email garvit.gandhi2@gmail.com with your order number, the item you wish to return and the reason for your request. For a change-of-mind return, providing a reason is optional.

Please contact us before sending any product back so we can provide return instructions.

2. Conditions for Returns

For a change-of-mind return, please ensure that:

  • The product is unused, unwashed and in its original condition.

  • All items included in the set, including pillow covers where applicable, are returned together.

  • Original packaging, labels and tags are included.

  • The return request is submitted within the 10-day period.

Opening the packaging to inspect the product does not by itself make it ineligible for return.

Products that have been used, washed, stained, damaged after delivery or returned with missing components may not qualify for a change-of-mind return.

These conditions do not remove your rights concerning defective, incorrect or misdescribed products.

3. Damaged, Defective, Incorrect or Missing Items

Please inspect your order on delivery and contact us promptly if an item is damaged, defective, incorrect or missing.

Include your order number, a description of the issue and, where possible, photographs of the product and packaging. An unboxing video may help, but it is not mandatory for raising a genuine complaint.

Once the issue is verified, we will arrange an appropriate replacement, supply missing items or provide a refund, as applicable. We will bear reasonable return shipping costs where the issue is our responsibility.

The 10-day return window does not limit any rights you have under applicable consumer protection law.

4. Items Not Eligible for Change-of-Mind Returns

The following are not eligible for change-of-mind returns:

  • Products made to your specifications or personalised for you.

  • Products used, washed, altered or damaged after delivery.

  • Incomplete sets or products with missing components.

These exclusions do not apply where the product is defective, incorrect or materially different from its description.

5. Return Shipping

For change-of-mind returns, you are responsible for the return shipping cost. Any pickup charges arranged through us will be communicated before you agree to them.

For verified defective, damaged or incorrect products, we will arrange or cover reasonable return shipping costs.

Unless we provide different instructions, the return address is:

DECOR2ADMIRE
16 Sawan Park, Model Town
Panipat, Haryana – 132103
India

If you arrange the return yourself, please use a trackable courier and retain the receipt and tracking number.

If we arrange the pickup, we will assist with any loss or damage occurring after the parcel is handed to our appointed courier.

6. Refunds

After receiving the returned product, we will inspect it and inform you whether the refund has been approved. If a request is declined, we will explain the reason.

Approved refunds will be processed without unnecessary delay and no later than 30 calendar days after we receive the returned goods, or sooner where required by applicable law.

Refunds for prepaid orders will be issued to the original payment method wherever possible. For cash-on-delivery orders, we will agree on a suitable bank transfer or UPI refund method with you.

Your bank or payment provider may require additional processing time before the amount appears in your account.

We do not charge a refund processing fee. Any applicable return shipping deduction will be explained before the return is arranged.

For a full return caused by a verified defect, incorrect product or another issue attributable to us, the refund will include the applicable original shipping charges. For change-of-mind returns, original shipping charges, if any, are not refundable.

7. Replacements and Exchanges

Replacements and exchanges are subject to stock availability.

If the requested replacement is unavailable, we will discuss an alternative with you or provide an applicable refund. We will not substitute a different product without your agreement.

8. Order Cancellations

To cancel an order before dispatch, contact us as soon as possible with your order number.

If cancellation is confirmed before dispatch, we will refund any payment received for the cancelled items without unnecessary delay.

After dispatch, cancellation may no longer be possible. You may request a return after delivery under this policy.

9. Gifts

Returns of gifted products are subject to the same eligibility conditions.

Refunds are normally issued to the original purchaser’s payment method. Please include the order number or purchase details when contacting us about a gift.

10. Contact Us

For returns, replacements, cancellations or refunds, contact:

DECOR2ADMIRE
Email: garvit.gandhi2@gmail.com
Website: https://decor2admire.com

Please include your order number so we can assist you efficiently.

Nothing in this policy limits your rights under applicable Indian consumer protection law.